Who signs the contract
In community cleaning, the counterparty is a comunidad de propietarios, represented by its president and typically administered by an administrador de fincas. Decisions run through the junta de propietarios and the contract is defended annually against ownership. Pricing and scope changes are minutely referenced.
In commercial cleaning, the counterparty is a single business — office, clinic, restaurant, retailer, franchisee or landlord. Decisions run through a manager with executive authority. Scope adjustments happen faster but must still be documented in writing for the operations to stay clean.
Invoicing and CIF handling
Community contracts invoice to the comunidad's CIF, once per month, on the schedule the administrador sets. Cleaning is one line inside a much wider annual budget that will be audited by the junta.
Commercial contracts invoice to the business's CIF. Retail chains and franchisees sometimes require one invoice per site; independent operators consolidate. Both structures are supported — but they must be agreed before the first invoice, not renegotiated later.
What the scope actually covers
Community scope centres on common areas: stairs, lobbies, lifts, garages, pool surrounds, corridors, laundry areas, community waste points. Private units are out of scope entirely.
Commercial scope centres on the trading, working or patient-facing area: sales floor, offices, treatment rooms, toilets, staff areas. Depending on the site, common area duties may still apply (a commercial unit inside a shopping gallery), coordinated with the property manager.
Operational rhythm
Community rhythm is weekly or bi-weekly for most communities, with reinforcement in high season. The same supervised crew, photo reporting where agreed to the presidente and administrador, and predictable monthly invoicing are the operational pillars.
Commercial rhythm is usually daily — often before opening or after closing — with weekly and monthly reinforced cycles layered on top. Trading-hours protection is critical; the crew works around the operator, not the other way round.
Reporting and audit
Community reporting is designed to survive an ownership audit: monthly PDF, one invoice per CIF, dated photos, written scope. The administrador should be able to defend the contract at the annual junta without additional preparation.
Commercial reporting is designed to survive a franchise or operations audit: monthly PDF, documented Puesta a Punto, timestamped records, one invoice per CIF, and a named account manager whose response windows are contract-defined.
Insurance and compliance
Both models require a registered Spanish company (CIF) with public liability cover — SplendidaClean holds €300,000. Both models require staff registered under Spanish contracts and social security. The difference is who validates that compliance: in communities it is typically the administrador; in commercial contracts it is the operator's own procurement or compliance function.